Virgin Plus (Mobility / Internet/TV)

Quick steps

1. Decide your cancellation effective date (and whether you want to keep/port your number).
2. Contact Virgin Plus Member Care to cancel (they list phone and 611).
3. If you have internet/TV equipment, ask for return instructions and keep proof.

Details

Virgin Plus provides Member Care phone numbers (and 611 from a Virgin Plus phone) and offers a request-a-call option.

If you are ending a term agreement early, their support content notes there may be early cancellation fees depending on your contract.

If you have internet/TV equipment, confirm how to return the modem/receiver (if applicable) and keep tracking/receipts.

Gotchas

• Early cancellation fees may apply for fixed-term agreements.
• Prepaid cancellation steps can differ from postpaid plans.
• Returning equipment does not automatically cancel service—confirm the cancellation with an agent.

Official links

• Virgin Plus: Request a call / Member Care phone numbers
• Virgin Plus: Looking to exit early? (term agreements)
• Virgin Plus: Ending your prepaid services